Responsible Gaming

Gaming Should Be Entertainment

At Star Casino, we believe that gaming should be enjoyed as a form of entertainment only. It is important to understand that gambling is never a reliable way to earn money or solve financial problems. Games of chance are designed with a house edge, meaning the odds always favour the casino over time.

Please gamble responsibly and only with money you can afford to lose.

Age Verification

Star Casino is only available to individuals who are 18 years of age or older (or the legal gambling age in your Australian state or territory). If you are under the legal gambling age, you must not participate in any gaming activities.

By accessing Star Casino, you confirm that you meet the minimum age requirement for your jurisdiction.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. If you recognise any of the following signs in yourself or someone you know, it may be time to seek help:

• Chasing losses by gambling more to try to recover lost money
• Hiding or lying about the amount of time or money spent gambling
• Unable to control or reduce the amount of time spent gambling
• Neglecting family, work, or other responsibilities due to gambling
• Gambling to escape problems, stress, anxiety, or depression
• Borrowing money or using savings to fund gambling activities
• Experiencing irritability or mood changes when unable to gamble
• Continued gambling despite negative financial or personal consequences
• Friends or family expressing concern about your gambling habits

If you experience any of these warning signs, help is available.

Self-Help Tools & Controls

Star Casino provides responsible gaming tools to help you maintain control:

• Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly)
• Loss Limits: Establish a maximum loss limit to restrict your spending
• Reality Checks: Receive periodic reminders of how long you have been playing and how much you have wagered
• Session Time Limits: Set a maximum duration for your gaming sessions
• Self-Exclusion: Temporarily or permanently exclude yourself from accessing your account and Star Casino services

To access these tools, log into your account and visit the Responsible Gaming section. If you need assistance, contact Star Casino's customer support team.

Support & Help Services in Australia

If you or someone you know is struggling with problem gambling, support is available. The following organisations provide free, confidential assistance:

Australia

• Gambling Help Online (Nationwide)
  Website: www.gamblinghelponline.org.au
  Free counselling, self-assessment tools, and resources available 24/7
• Lifeline Australia
  Phone: 13 11 14 (24 hours, 7 days a week)
  Crisis support and counselling for Australians in distress
• Beyond Blue
  Phone: 1300 224 636
  Support for depression, anxiety, and mental health concerns often linked to problem gambling

International Resources

• GamCare (United Kingdom)
  Website: www.gamcare.org.uk
• GamStop (United Kingdom)
  Website: www.gamstop.co.uk
• Responsible Gambling Council (Canada)
  Website: www.responsiblegambling.org
• National Council on Problem Gambling (United States)
  Website: www.ncpgambling.org

If You Need Help

There is no shame in seeking help. Problem gambling is treatable, and recovery is possible. If you or someone you care about is experiencing gambling-related difficulties, please reach out to one of the support organisations listed above.

Remember: You are not alone, and help is just a phone call or click away.